Shipping Policies
Athreal Shipping Policy
Last Updated: March 9, 2025
At Athreal, we are committed to delivering high-quality sports nutrition and performance supplements to our customers worldwide. Below, you'll find our shipping details, processing times, and policies for the 25 countries we currently ship to.
1. Countries We Ship To
We currently ship to the following 25 countries:
๐บ๐ธ United States
๐จ๐ฆ Canada
๐ฆ๐บ Australia
๐ฉ๐ฐ Denmark
๐ซ๐ฎ Finland
๐ซ๐ท France
๐ฌ๐ง United Kingdom
๐ฎ๐ฉ Indonesia
๐ฎ๐ธ Iceland
๐ฎ๐น Italy
๐ฑ๐ฎ Liechtenstein
๐ฐ๐ท Republic of Korea
๐ฑ๐บ Luxembourg
๐ฒ๐จ Monaco
๐ฒ๐ด Macao
๐ฒ๐น Malta
๐ฒ๐พ Malaysia
๐ณ๐ฑ Netherlands
๐ณ๐ฟ New Zealand
๐ณ๐ด Norway
๐ต๐ญ Philippines
๐ต๐น Portugal
๐ธ๐ช Sweden
๐น๐ญ Thailand
๐ป๐ณ Viet Nam
We are working on expanding our shipping options. If your country is not listed, please check back soon or contact our support team.
2. Processing & Shipping Times
- Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Shipping Time: Delivery times vary by location but typically range from 2-10 business days, depending on the shipping method and country.
3. Shipping Costs
๐ Shipping costs will be calculated at checkout.
- Shipping rates depend on package weight and destination.
- We are always working to secure the best shipping rates for our customers.
- Any available shipping promotions or discounts will be automatically applied at checkout.
๐ For the most accurate shipping costs, add your items to the cart and proceed to checkout.
4. Customs, Duties & Import Taxes
- International orders may be subject to customs duties and import taxes. These fees are determined by your countryโs customs agency and are not included in the shipping cost.
- Athreal is not responsible for additional charges related to customs clearance.
- Customs processing may delay your delivery beyond our estimated shipping times.
๐ We recommend checking with your local customs office before placing an order.
5. Lost, Stolen, or Delayed Shipments
- Athreal is not responsible for lost, stolen, or delayed packages caused by the shipping carrier.
- If your package is marked delivered but not received, please check with your neighbors or local carrier before contacting us.
- If your package is lost in transit, please reach out to us at support@athreal.com, and we will assist you in filing a claim.
6. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your shipment through FedEx or the designated carrierโs website.
7. Address Errors & Undeliverable Packages
- Customers are responsible for providing the correct shipping address at checkout.
- If an order is returned due to an incorrect address, customers must cover the cost of re-shipping.
8. Shipping Policy Updates
We reserve the right to update our shipping policy at any time. Any changes will be reflected on this page.
๐ Check back for updates or contact our team for assistance.
9. Contact Us
For shipping inquiries, please contact:
๐ฉ Email: support@athreal.com
๐ Website: www.athreal.com
๐ Thank you for choosing Athreal! Weโre here to fuel your performance.